Return & Refund Policy
Returns
Our return policy is valid for 14 days from the date you receive your order. Unfortunately, if more than 14 days have passed since delivery, we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be:
- Unused
- Unopened
- In the same condition that you received it
- In its original packaging
Any complimentary or free promotional items received with your order must also be returned.
Return Shipping
Customers are responsible for the cost of return shipping.
If a refund is approved, the return shipping cost will be deducted from the total refund amount, where applicable.
Non-Returnable Items
We cannot accept returns for:
- Any item that has been opened or used.
- Any item that is not in its original condition, is damaged, or has missing parts for reasons not due to our error.
Refunds
Once we receive and inspect your returned item, we will notify you by email that we have received your return.
After the inspection is completed, we will inform you whether your refund has been approved or rejected.
If your refund is approved, it will be processed to your original method of payment within several business days. Processing times may vary depending on your payment provider or financial institution.
Delayed or Missing Refunds
If you have not yet received your refund:
- Check your bank account again.
- Contact your credit card provider, as it may take some time before your refund is officially posted.
- Contact your bank, as processing times may vary.
If you have completed all of the above steps and still have not received your refund, please contact us at:
Email: